Privacy Policy

Effective date: September 11, 2026

This Privacy Policy explains how CENJE, operated by 深圳市诚捷智能装备股份有限公司 (the "Company", "we", "us" or "our"), handles personal information in connection with this website. Our headquarters are in Guangming District, Shenzhen, Guangdong, China.

1. Information we handle

• Business inquiries: information you submit or send to us, including your name, company, email address, phone or WhatsApp number, country or region, product interests and project messages.
• Administrator access: authorized administrators' account details, authentication information, session tokens and content-management activity records.
• Technical information: our website and hosting infrastructure may record IP addresses, request times, requested URLs, browser or device information and error or security logs when you access the site.
• Browser storage: the site uses local browser storage for functions such as language preferences, cached website content and authorized administrator sessions.

Please provide only information relevant to your inquiry. Do not include sensitive personal information, passwords, or information about others unless necessary and you are authorized to provide it. Fields marked as required are needed to process the website form; you may also contact us by email or phone.

2. Purposes and legal grounds

We handle information to respond to inquiries, assess equipment requirements, prepare proposals, communicate about projects, administer authorized accounts, operate and protect the website, investigate technical issues, and meet applicable legal obligations.

We rely on the legal grounds available under applicable law, such as your consent where required, steps you request before entering a contract or performance of a contract, and compliance with legal obligations. Where applicable law permits, we may also rely on legitimate interests in operating and securing our business, subject to your rights. Simply browsing this website does not constitute consent to unrelated processing.

3. Browser storage and third-party services

You can manage cookies and local storage through your browser settings. Clearing local storage may reset your language preference or sign an administrator out. Signing out of the CMS clears its locally stored session. Website files, images and API services may be delivered through cloud hosting and object-storage providers, including Alibaba Cloud; requests to these services disclose technical connection information to the relevant provider.

Links to other websites are governed by those websites' privacy practices. This policy does not cover their independent processing.

4. Who may receive information

Information may be accessed by personnel who need it for the purposes above and by service providers supporting hosting, storage, IT maintenance or business communications. Access should be limited to the relevant service or business need and subject to appropriate safeguards. We may also disclose information when required by law or necessary to establish, exercise or defend legal rights. We do not sell personal information.

5. Storage, transfers and retention

The website's application database and media storage are hosted using Alibaba Cloud infrastructure in mainland China. If you contact us from another country, the information you send may therefore be processed in China. Any further cross-border transfer of personal information must be handled in accordance with applicable law, including any required safeguards and consent.

We retain information only for as long as needed for the relevant inquiry or business relationship, website security, applicable record-keeping duties or legal claims. The period depends on the type of record and its purpose. When information is no longer required, it should be deleted or anonymized in accordance with applicable requirements; backup copies may remain until the relevant backup cycle expires, with access restricted.

6. Security

We use reasonable technical and organizational measures to protect personal information. No website, network transmission or storage system can be guaranteed completely secure. Administrators should protect their credentials, sign out on shared devices and promptly report suspected unauthorized access.

7. Your choices and rights

Depending on the law that applies, you may have rights to request information about processing, access or obtain a copy of your personal information, correct inaccurate information, request deletion, restrict or object to certain processing, or withdraw consent where processing relies on consent. Withdrawal does not affect the lawfulness of processing before withdrawal. Some requests may be limited by legal obligations or other lawful grounds.

Contact us using the details below. We may need proportionate information to verify your identity and locate the relevant records. We will respond within the period required by applicable law. You may also raise a complaint with the competent personal information protection authority.

8. Children

This website is intended for business and professional audiences, not for children. We do not knowingly seek personal information from children. If you believe a child has provided personal information, please contact us so we can review and address the situation as required by law.

9. Changes and contact

We may update this policy to reflect changes to the website, our practices or applicable requirements. The effective date will be updated, and additional notice or consent will be provided where required.

For privacy questions or requests, email qdeng@szcjzn.com with the subject "Privacy Request", or call +86 181 2868 9980.